Support

1. Make sure your computer meets the minimum specifications required to run the software:
   • Operating System: Windows XP Service Pack 2, Microsoft Vista or Windows 7. To ensure you have the most current Microsoft updates, go to http://update.microsoft.com.
   • Windows Media Player 10 or later
   • Adobe Flash Player 9 or later
   • Processor: Any processor of 1.2 GHz or faster for optimal performance
   • Check the memory and version of XP/Vista/WIN7:
     1. Click "My Computer."
     2. Click "Help" in the top toolbar.
     3. Click "About Windows." This will show you what service pack you are running and how much memory you have. If you are running XP, you must have XP Service Pack 2 installed (Go to http://update.microsoft.com). You will need 512 MB for XP, or 1 GB for Vista.
   • Check the disk space of your computer:
     1. Click "My Computer."
     2. Click on "Local Disk (C:)."
     3. Right-click "Properties." A minimum of 5 GB is required to install courses on your personal computer.
   • Display Resolution: 1024 x 768 or larger
   • Optical Drive: CD/DVD reader
   • Printing: Any supported Windows printer
   • Broadband Internet required: Wired, wireless, cable, DSL, or LAN
   • To ensure your computer is free of viruses and spyware, please run your anti-virus software prior to installation.
   Systems that are NOT supported by Epic Player:
   • Macintosh Operating Systems and Linux
   • Windows ME, Windows 2000, Windows 98, Windows 95, DOS
2. Using the computer with which you intend to complete your course, make sure you are connected to the Internet and click the button below to download the application.
   
   
   
   When asked to "Run" or "Save," select "Run" to install the file on your computer.
   
   For more detailed instructions, you can refer to one of the following Install Guides:
   
   Installation Guide: EpicPlayer Install Guide (.PDF)

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